Privacy

Introduction
SMS/Text messages to mobile phones from a business requires compliance with the TCR, TCPA, and CTIA, one of the steps in being compliant is ensuring you have a good privacy policy on your website.
Please make sure your messaging is compliant with the CTIA and TCPA guidelines: https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pd
Overview
At Liberty HVAC Rentals (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us.
Information We Collect
When you sign up for our SMS/texting services, we may collect the following information:
● Phone Number: Required to send you SMS/text messages.
● Name: Optional, but helps personalize our messages.
● Consent Records: To document your opt-in to our SMS/texting services.
How We Use Your Information
We use the information we collect to:
● Send you [Types of messages based off of use case(s) from your campaign form], and other information via SMS/text messages.
● Respond to your inquiries and provide customer support.
● Monitor and analyze trends, usage, and activities related to our SMS/texting services.
● Improve our services and develop new features.